The 4 Questions to Ask People Who Are Leaving Your Church
J.R. Briggs
Mar 23, 2017

It’s never fun when people inform you that they’ve chosen to leave your church. It’s a hard reality to ponder that more people have left our church over the past 8 years than have stayed. Certainly, there are positive reasons people choose not to be a part of the church any more (a job transfer or a move out of state) and there are painful reasons (e.g. conflict in the church, not meshing with the philosophy of ministry, another church is more appealing to them or – pastors’ favorite one, “we’re just not being fed” — whatever that means).

Depending upon our personality types we may simply want to avoid a face-to-face conversation and “wish them well” from afar. Others feel the need to take a confrontational and maybe defensive posture that comes from being hurt, abandoned or betrayed.

Over the past few years our elders have tried to have a posture of a learner in these formats. Though we’ve done this imperfectly, we’ve purposefully tried to possess a “help us understand” posture of humble listening. Most often, we try to meet with them one-on-one (and, when not possible, over the phone or via email) in an “exit interview” type fashion in order to ask a few questions. To be clear, these meetings are never fun, always emotionally draining and give us clammy hands walking into them. We may not like they are leaving, but we believe we can learn things from them – and hopefully be able to thank them and to bless them as they go.

Here are four questions we ask in these “exit interview” type settings-

  1. What would you like to tell leadership?

Sometimes they’ve already spoken their mind; other times, people need to wait for an opening to open up. Sometimes people have given us in the initial answer, “We just feel God leading us elsewhere.” But when we get together and give them space to respond, we often hear the real reason for their departure. It may be hard to hear, but we want honesty and truth in a church family – even when family members choose to leave.

  1. Is there anything spiritually and/or relationally that you need to be released from?

Sometimes people know they need to transition but they feel guilty for doing so. They may be in charge of the set up and tear down team or play on the worship team. Being asked to be released from those roles can be helpful and a form of blessing. Sometimes they have admitted they are deeply hurt by a pastor or leader at the church (oftentimes without the pastor or leader knowing it) and need to share that hurt and allow space for the leader to confess and reconcile. Other times, they seek the church to bless them in their new Jesus community.

  1. How can we pray for you and encourage you in your new community moving forward?

We may not be happy they are leaving (and may or may not find their reasoning to be legitimate) but they are still brothers and sisters in Christ. As we say within Ecclesia, “it’s kingdom, not competition” this is the opportunity to live that out. Even though their departure may be a “loss” for our church, it may be a “win” for another church. Difficult (and, at times, excruciating) it can be a great expression of kingdom partnership with other churches by “sending” people to other congregations.

  1. What types of communication would you/we like or expect moving forward?

Frustration is the difference between expectation and reality. We find that if we don’t express expectations of communication as they transition is can cause awkwardness, frustration and even hurt after they’ve left. Take time to define what that looks like. It doesn’t have to take long, but opening up a space for this discussion is important moving forward, especially since relationships and people’s lives have been enmeshed.

There may be other questions you’d want to ask when meeting, but these four questions encompass much of what we feel is important in saying our goodbyes, as awkward and disappointing as they may be. And as we end, we pray for them, knowing that, as Paul wrote, God began a good work in them and will carry it on to completion until the day of Christ Jesus.

How It Is Now Is Not How It Will Always Be

By Bob Hyatt • 20 Mar, 2024
One of the main tricks in life, I believe, is not to extrapolate current conditions and circumstances off into the future. However, that’s exactly the tendency we have as humans, and especially, I’ve discovered, as ministry leaders. We look at things now and think they will always be that way. We long to see landmarks in the road, mileposts that tell us either we have now reached the pinnacle, the place we always dreamed of being (even if that place is only “stability”), or conversely, the bottom has fallen out and now is the time to bail out. But the mileposts are merely markers on the journey, telling us where we are now, promising nothing of the journey ahead. And so, when things are good, we see nothing but success and good times stretching out in front of us. In the depths of despair, during the most challenging times of life and ministry we feel as though the darkness has become the new normal. The reality is much more complex: there are always better times ahead, and worse ones as well. During those dark times, when ministry becomes more of a weight than a joy, I tell myself, “whatever is happening now will not keep happening forever.” Those words have kept me through relational breaks in our staff that seemed unfixable, through budget woes when we didn’t think we were going to meet payroll, even a time when our community lost a third of its members because we had let a beloved pastor go. In this way I have found hope. In the same way, during the successful times when we were growing, budget was bigger than ever, and when new people were engaging with the church seemingly every week I continued to tell myself, “what is happening now will not keep happening forever.” In this way I have found a measure of humility. There’s another way to read this mantra as well, one that encourages us not to miss what is happening right now as we overly focus on where we’d like to be or what we’d like to see happen. The challenge of ministry, like the challenge of life in general, is to be present to what’s happening now . Too many single people miss the joys of singleness longing to be married. Too many young married couples miss the joys of the early years without children because they long to be parents. Too many parents of young children miss the joys of the infant years, longing for the days when their children are more independent, less dependent on them for everything. And on it goes. In the same way we in ministry can miss the joys of a small, close community by looking at larger communities and wishing we had their resources and influence. We can miss the inherent learning and even joy of being shoulder to shoulder in community with others through challenging times because the difficulties and pain we are experiencing mask the ways in which we are being brought together, the ways in which we are being formed and the invaluable things we are learning. In life, and in ministry, remember: How it is now is not how it will always be. Learn to appreciate how things are now, but also take comfort in the fact that if things are difficult, there are better days ahead. Stay humble because no success is forever. Stay hopeful because, in Christ, no failure is permanent.

Exciting Announcement- Ecclesia is Joining Ascent!

By Chris Backert • 19 Feb, 2024
I’m writing to share some exciting and important news with you that we believe will be significant for Ecclesia in the days ahead! For the last few years, I have been engaged with other church and network leaders across the US and Canada about forming a new “connection” for the church in North America. The heart of the effort is around unifying, amplifying, and multiplying the kind of Christian witness that Ecclesia represents, for the sake of the gospel, over the next few decades. This new effort is called The Ascent Movement, and within the last 12 months, its momentum has picked up increasing speed. A few months ago, I was asked by the council of Ascent if I would help spearhead the development of the network in its next phase. I agreed to accept that task. One of the core goals of Ascent is to connect, coordinate, and collaborate with groups like Ecclesia so that we can do more together than we could in isolation. In many ways, it will function as a “network of networks” like Ecclesia functions as a “network of churches”. In addition to ministries like Ecclesia, there are also seminaries, mission agencies, and other ministry support organizations that are joining Ascent in these early days. For the last several months the Ecclesia board has been discerning whether or not Ecclesia would officially enter into a partnership affiliation with Ascent. We unanimously affirmed that decision at our recent board meeting. Since Ascent is in its early phases of formation, more information on the benefits and opportunities of this new partnership will be ongoing. However, we are happy to share some of the aspects of this new affiliation that we find compelling and will not only bless Ecclesia, but also all of the churches within Ecclesia. First, given the size of Ecclesia, there have always been areas of ministry that we believe are important, but toward which we have not had the scale to accomplish or contribute. Among these are concrete efforts around - increasing the witness of the Hispanic church in North America - supporting mission expansion to less-resourced parts of North America - increasing opportunities for disaster relief and response - and mobilizing prayer networks. Further, there are also specific and tangible benefits that are made possible through this partnership for any Ecclesia Churches. Some of these include things like - discounted tuition costs to Truett Seminary for any Ecclesia leader or member serving an Ecclesia Church. - discounted rate in utilizing the services of Chemistry Staffing for future hiring - access to a church-based missionary sending ministry for those Ecclesia Churches engaged globally, and more! Lastly, there is a specific aspect to this partnership affiliation that is particularly helpful to Ecclesia. Ascent has agreed to partner with Ecclesia over the next year to expand our church planting and multiplication reach in a way that benefits both Ecclesia and Ascent. Practically, this looks like Ascent investing a little over $1,000/month into Ecclesia over this next year and together working toward a set of mutually beneficial goals. As I think about this opportunity within the current moment of our network, it seems right for multiple reasons beyond the purely practical. At our Ecclesia board meeting in late 2022, we established a path for individual affiliation within Ecclesia to make concrete space for leaders who are outside ministry contexts that allow for our core congregational affiliation. The heart of this decision was a desire to increase the kinds of relationships that Ecclesia has within our scope of ministry. The decision to affiliate with Ascent is similar. Also, as I shared at our Ecclesia Gathering in January, this decision fits within the Core DNA of Ecclesia. When I look back at the founding of our network, three aspects were central then and have carried forward. First, our desire to extend the gospel to increasingly post-Christian, or more challenging, settings and groups of people. Second, a desire to exemplify a Christian witness aligned with the theological and missiological direction of affirmations like the Capetown Commitment. Third, our desire to provide a relationally rich journey of friendship for the churches and leaders who are part of our family. When I consider the affiliation with Ascent, we share in common those first two Core DNA. As for the 3rd foundational aspect of our network, I believe the time has come where Ecclesia itself needs “friends for the journey” in the same way that Ecclesia has provided a context of friendship for those within our community. On the other side of COVID, it’s clear that ministry in the days ahead is more exciting, while also more challenging and complex. We believe we need a greater community to be the most faithful to the gospel that we can. You can go to www.ascentmovement.org to get a quick glimpse of its vision. The current website is a placeholder for a more thorough site coming later this Spring. Ecclesia, of course, will have a seat at the table in its formation. We have also provided a one-page overview of Ascent on the attached document. We will keep you updated on this exciting development. Please feel free to reach out with any questions. - Chris
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