Sermon Feedback: 5 Ways to Discern When it’s Legit (and When People are Just Being Nice)
J.R. Briggs
Feb 09, 2017

As pastors we have all experienced it.

We’ve studied, prayed and prepared a sermon all week – and now we’ve just gotten done preaching our heart out. As the service ends and people begin to leave, some look us in the eyes and say, “Nice job. Good sermon.”

“Thanks,” we say with a bit of timidity and an awkward grin.

But inside we think, Really? Do they mean it or are they just saying that? If so, I wonder what did they like about it?

The truth is we don’t think they’re downright lying to us, but we’re tempted to wonder is that the whole story – and how honest were they being – really?

Feedback, as they say, is the breakfast of champions. As a feedback junky myself, I want to improve and grow in communicating God’s Word to others. But over the years I’ve struggled with this drive-by encouragement on the way out the door. How am I to know what is legitimate feedback and when are people just being pleasant, kind, nervous – or maybe unsure what else to say but “good job”? I’ve learned to listen for five specific forms of feedback that are legitimate and credible:

(1) Specificity

When people give specific feedback to a sermon I see that they were really listening, careful to take in something of importance and then articulate that to me. Instead of “Nice job, pastor,” when I hear “You know, that second point you made about God’s patience with Israel reminded me of just how patient he is with me in my own life.” Or, “That verse you read – the one about being a living sacrifice – is going to impact the way I love my wife and kids this week. I haven’t been eager to do the simple things – change diapers, unload the dishwasher or pick up the toys on the floor after a long day. But I realized today that’s a part of what Paul is talking about.”

(2) Time passed

It’s easy to hear encouragement minutes after preaching, but I listen well when someone says, “Six months ago you taught on God’s goodness, even in times of suffering. I can’t get that concept out of my head. I think about it often and it encourages me when things are difficult.” The Spirit seems to have pierced their heart in such a way that it remains within them.

(3) People’s posture and body language

Outward appearance, of course, isn’t everything; but posture and body language can be beneficial and legitimate real-time feedback of what is happening to people internally. While we preach, we can look out and notice people to get a pulse of the room. Are people are leaning in and paying attention? Are people nodding or smiling? Were tears present during that story I told about my interaction with my neighbor? Are people leaning back with their arms crossed looking bored? Are people looking down, reading and re-reading – maybe underlining – something in their Bibles? Or – unfortunately – are people sleeping?

(4) The specific, intentional and solicited feedback of trustworthy people.

I’m a feedback junky. I always want to improve and grow. Part of my rhythm in teaching and preaching is to proactively seek out spiritually mature people who I know will be both honest and honoring with feedback a day or two after I’ve preached. I find that if I ask generic questions (“So, how was it?” I will always get generic answers (“It was good”). But if I ask more specific questions, (“How helpful was the opening story during the introduction?” or “If you could summarize my sermon in a thesis statement what would it be?”) I find I get very helpful and meaningful feedback. (I’ve even developed a one-page Teaching Feedback Form that I give to people and kindly ask them to fill it out and return it to me). At times what I hear is encouraging and affirming; other times it’s pointed areas that didn’t work and how I could improve upon them. Admittedly, sometimes some of the feedback stings, but from a trusted friend or congregant, I know they mean well and desire me to sharpen my gifts – and, for that, I am grateful.

(5) The Spirit’s affirmation.

Despite what people think, the most important affirmation we could ever receive is from the Holy Spirit. Ultimately, it’s not a popularity contest and we aren’t trying to tickle the ears of our people. We are trying to serve the Lord. So, in the quiet moments in our office before heading home or when we drive home in the car, what is the Lord whispering to us? Do we sense affirmation of faithfulness to the preparation, to our motivations and to the text throughout the week – and this morning? Do we sense the affirmation of our faithfulness to the opportunity to present God’s Word? Listen to these quiet moments of affirmation or correction from the Spirit. It’s ultimately this feedback that we should pay attention to the most.

Certainly, we want to thank and express our gratitude for those who offer brief encouragement as we leave our gatherings. But lean in and pay attention most notably to the feedback given in these five forms.

 

 

 

 

By Bob Hyatt 20 Mar, 2024
One of the main tricks in life, I believe, is not to extrapolate current conditions and circumstances off into the future. However, that’s exactly the tendency we have as humans, and especially, I’ve discovered, as ministry leaders. We look at things now and think they will always be that way. We long to see landmarks in the road, mileposts that tell us either we have now reached the pinnacle, the place we always dreamed of being (even if that place is only “stability”), or conversely, the bottom has fallen out and now is the time to bail out. But the mileposts are merely markers on the journey, telling us where we are now, promising nothing of the journey ahead. And so, when things are good, we see nothing but success and good times stretching out in front of us. In the depths of despair, during the most challenging times of life and ministry we feel as though the darkness has become the new normal. The reality is much more complex: there are always better times ahead, and worse ones as well. During those dark times, when ministry becomes more of a weight than a joy, I tell myself, “whatever is happening now will not keep happening forever.” Those words have kept me through relational breaks in our staff that seemed unfixable, through budget woes when we didn’t think we were going to meet payroll, even a time when our community lost a third of its members because we had let a beloved pastor go. In this way I have found hope. In the same way, during the successful times when we were growing, budget was bigger than ever, and when new people were engaging with the church seemingly every week I continued to tell myself, “what is happening now will not keep happening forever.” In this way I have found a measure of humility. There’s another way to read this mantra as well, one that encourages us not to miss what is happening right now as we overly focus on where we’d like to be or what we’d like to see happen. The challenge of ministry, like the challenge of life in general, is to be present to what’s happening now . Too many single people miss the joys of singleness longing to be married. Too many young married couples miss the joys of the early years without children because they long to be parents. Too many parents of young children miss the joys of the infant years, longing for the days when their children are more independent, less dependent on them for everything. And on it goes. In the same way we in ministry can miss the joys of a small, close community by looking at larger communities and wishing we had their resources and influence. We can miss the inherent learning and even joy of being shoulder to shoulder in community with others through challenging times because the difficulties and pain we are experiencing mask the ways in which we are being brought together, the ways in which we are being formed and the invaluable things we are learning. In life, and in ministry, remember: How it is now is not how it will always be. Learn to appreciate how things are now, but also take comfort in the fact that if things are difficult, there are better days ahead. Stay humble because no success is forever. Stay hopeful because, in Christ, no failure is permanent.
By Chris Backert 19 Feb, 2024
I’m writing to share some exciting and important news with you that we believe will be significant for Ecclesia in the days ahead! For the last few years, I have been engaged with other church and network leaders across the US and Canada about forming a new “connection” for the church in North America. The heart of the effort is around unifying, amplifying, and multiplying the kind of Christian witness that Ecclesia represents, for the sake of the gospel, over the next few decades. This new effort is called The Ascent Movement, and within the last 12 months, its momentum has picked up increasing speed. A few months ago, I was asked by the council of Ascent if I would help spearhead the development of the network in its next phase. I agreed to accept that task. One of the core goals of Ascent is to connect, coordinate, and collaborate with groups like Ecclesia so that we can do more together than we could in isolation. In many ways, it will function as a “network of networks” like Ecclesia functions as a “network of churches”. In addition to ministries like Ecclesia, there are also seminaries, mission agencies, and other ministry support organizations that are joining Ascent in these early days. For the last several months the Ecclesia board has been discerning whether or not Ecclesia would officially enter into a partnership affiliation with Ascent. We unanimously affirmed that decision at our recent board meeting. Since Ascent is in its early phases of formation, more information on the benefits and opportunities of this new partnership will be ongoing. However, we are happy to share some of the aspects of this new affiliation that we find compelling and will not only bless Ecclesia, but also all of the churches within Ecclesia. First, given the size of Ecclesia, there have always been areas of ministry that we believe are important, but toward which we have not had the scale to accomplish or contribute. Among these are concrete efforts around - increasing the witness of the Hispanic church in North America - supporting mission expansion to less-resourced parts of North America - increasing opportunities for disaster relief and response - and mobilizing prayer networks. Further, there are also specific and tangible benefits that are made possible through this partnership for any Ecclesia Churches. Some of these include things like - discounted tuition costs to Truett Seminary for any Ecclesia leader or member serving an Ecclesia Church. - discounted rate in utilizing the services of Chemistry Staffing for future hiring - access to a church-based missionary sending ministry for those Ecclesia Churches engaged globally, and more! Lastly, there is a specific aspect to this partnership affiliation that is particularly helpful to Ecclesia. Ascent has agreed to partner with Ecclesia over the next year to expand our church planting and multiplication reach in a way that benefits both Ecclesia and Ascent. Practically, this looks like Ascent investing a little over $1,000/month into Ecclesia over this next year and together working toward a set of mutually beneficial goals. As I think about this opportunity within the current moment of our network, it seems right for multiple reasons beyond the purely practical. At our Ecclesia board meeting in late 2022, we established a path for individual affiliation within Ecclesia to make concrete space for leaders who are outside ministry contexts that allow for our core congregational affiliation. The heart of this decision was a desire to increase the kinds of relationships that Ecclesia has within our scope of ministry. The decision to affiliate with Ascent is similar. Also, as I shared at our Ecclesia Gathering in January, this decision fits within the Core DNA of Ecclesia. When I look back at the founding of our network, three aspects were central then and have carried forward. First, our desire to extend the gospel to increasingly post-Christian, or more challenging, settings and groups of people. Second, a desire to exemplify a Christian witness aligned with the theological and missiological direction of affirmations like the Capetown Commitment. Third, our desire to provide a relationally rich journey of friendship for the churches and leaders who are part of our family. When I consider the affiliation with Ascent, we share in common those first two Core DNA. As for the 3rd foundational aspect of our network, I believe the time has come where Ecclesia itself needs “friends for the journey” in the same way that Ecclesia has provided a context of friendship for those within our community. On the other side of COVID, it’s clear that ministry in the days ahead is more exciting, while also more challenging and complex. We believe we need a greater community to be the most faithful to the gospel that we can. You can go to www.ascentmovement.org to get a quick glimpse of its vision. The current website is a placeholder for a more thorough site coming later this Spring. Ecclesia, of course, will have a seat at the table in its formation. We have also provided a one-page overview of Ascent on the attached document. We will keep you updated on this exciting development. Please feel free to reach out with any questions. - Chris
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